10 things to Watch out for when Buying and Selling Online - Purwana Tekno, Software Engineer
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Selasa, 04 April 2023

10 things to Watch out for when Buying and Selling Online

Online shopping has become a popular and convenient way for people to buy and sell goods. It has revolutionized the way we do business and has provided a platform for people to access a wide range of products from the comfort of their homes. However, like any other form of shopping, online shopping comes with its own set of risks and challenges. In this article, we will discuss 10 things that you need to be aware of when buying or selling online in Indonesia.


One of the biggest risks when shopping online is the possibility of being scammed. Scammers can create fake websites, use fake identities or offer products that do not exist. You should be wary of unsolicited emails, messages, or calls that ask for personal information or payment. Always verify the authenticity of the website, seller or product before making a purchase.

Identity theft

Identity theft is a common problem that occurs when someone steals your personal information, such as your name, address, or credit card number, and uses it for fraudulent purposes. You should never share your personal information with anyone unless you are sure of their identity and legitimacy. Make sure that you are using a secure website that encrypts your data and has a privacy policy.

Fake products

Another risk of online shopping is the possibility of buying counterfeit or fake products. Counterfeit products are often sold at lower prices than the original products, which can be tempting for buyers. Always do your research and compare prices to ensure that you are buying genuine products from reputable sellers.

Quality of products

When buying products online, you cannot physically examine them before making a purchase. This means that you have to rely on the seller’s description and images to determine the quality of the product. Always read product reviews and ratings from other buyers to get an idea of the quality of the product.

Payment methods

Online shopping requires you to make payments online, which means that you need to be aware of the different payment methods available and their risks. Credit cards are one of the most common payment methods used for online shopping, but they can be risky if your card details are stolen. Always use a secure payment gateway and verify the authenticity of the website before making a payment.

Delivery times and shipping costs

Delivery times and shipping costs can vary greatly depending on the seller and the location of the buyer. Always check the delivery times and shipping costs before making a purchase, especially if you need the product within a certain timeframe.

Returns and refunds

Returns and refunds can be a complex process when buying products online. You should always read the seller’s return policy and ensure that you understand the terms and conditions before making a purchase. If the product is damaged or not as described, you should contact the seller and request a refund or replacement.

Customer service

Good customer service is essential when shopping online. You should always check the seller’s customer service options, such as email, phone, or chat, before making a purchase. Make sure that the seller is responsive and helpful in answering your questions and resolving any issues that you may have.

Trustworthiness of the seller

When buying products online, it is important to ensure that you are dealing with a trustworthy seller. Always check the seller’s reviews and ratings from other buyers to get an idea of their reputation. You can also check if the seller is registered with online marketplaces or has a website with a physical address and contact details.

Security of personal data

Finally, you need to ensure that your personal data is secure when shopping online. Always use a secure and trusted website that encrypts your data and has a privacy policy. You should also use strong passwords and avoid using public Wi-Fi networks when making payments or sharing personal information. 

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